Overview
We’re looking for a caring, compassionate individual who’s passionate about helping others thrive. In this role, you’ll support colleagues in delivering high‑quality, psychologically informed, and culturally sensitive floating support to people living in the community. You’ll empower individuals to maintain their tenancies, build independent living skills, and feel confident integrating into the wider community, all while championing safeguarding, equality, and our organisation’s values.
Responsibilities
Deliver high-quality, psychologically, trauma-informed and culturally appropriate floating support to service users in the community. Empower individuals to maintain their tenancies, develop independent living skills, and integrate into the wider community while upholding safeguarding, equality, and organisational standards.
Qualifications
- Ability to build positive, professional relationships with service users from diverse backgrounds
- Strong communication skills (verbal and written)
- Effective organisational and time management skills
- Ability to keep accurate and confidential records
- Problem‑solving and decision‑making skills
- Ability to work independently and manage a caseload
- Experience of supporting vulnerable people
- Experience of working in a person‑centred, trauma‑informed way
- Experience of working within safeguarding frameworks
- Good standard of general education (e.g., GCSEs or equivalent)
- Willingness to undertake relevant training (e.g., safeguarding, health and safety, trauma‑informed practice)
- Full UK driving licence & access to own car for work purposes
Other useful information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven’t covered in the job pack, then please get in touch with Hiba Mohamed at Hiba.Mohamed@taffhousing.co.uk
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Taff is committed to addressing the underrepresentation of people from ethnic minority communities and people with disabilities. We aim to guarantee an interview for at least one candidate from an ethnic minority background or a candidate with a disability who meets the essential criteria for the role.
Location
Bridgend
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