Community Support Worker – End of Life Care
Band 3
Main area Support Worker Grade Band 3 Contract Permanent: Full-time Hours
- Full time
- Part time
37.5 hours per week (The role will initially be 0800-2000 on appointment. In 2026 as the service develops the core hours will extend to include a night shift element.)
Job ref 201-26-329-B
Site Various sites across the county
Town To be confirmed
Salary £24,937 – £26,598 Per Annum/Pro Rata Salary period Yearly
Closing 14/06/2026 23:59
Job overview
Cornwall Partnership NHS Foundation Trust is leading an ambitious transformation of Community and End of Life Care services across Cornwall and the Isles of Scilly. Our vision is to ensure that every person approaching the end of life receives high-quality, compassionate care in the place they call home, surrounded by dignity, comfort, and choice.
We are expanding our community workforce to support a more responsive, proactive model of care that reduces unnecessary hospital admissions and enables people to remain at home where possible.
As a Community Support Worker within our End of Life Care service, you will play a vital role in delivering high-quality, person-centred care to patients in their own homes.
Working as part of a supportive multidisciplinary team, you will:
- Support patients with complex needs, including those nearing the end of life
- Contribute to personalised care delivery that respects patient choice and dignity
- Monitor patient condition and elevate concerns appropriately
- Work both independently and collaboratively across health, social care, and voluntary services
This is a rewarding but emotionally demanding role, requiring compassion, resilience, and a strong commitment to quality care.
As part of our transformation programme, we are:
- Delivering a 24/7 Rapid Community Response and Care Service
- Expanding Hospital@Home and virtual care services
- Providing a dedicated End of Life Care advice line
- Working closely with Macmillan and voluntary sector partners
Main duties of the job
- Assist in the provision of nursing care to patients in the community, regularly working without direct supervision but as a member of the proactive nursing team.
- Assist in the completion of patient and routine records, report information to trained staff on progression of patients and any variance/change in patient/carers care management.
- Participate in any relevant training and updating programmes and keep abreast of nursing developments, to improve the quality of care for patients.
- Report to manager/trained nurse any untoward incidences (eg complaints, accidents, defective equipment) and take appropriate action to ensure safety of patients, staff and relatives.
- Comply with Trust policies and procedures in order to contribute to safe working practices in accordance with health and safety policies.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
Person specification
Education and Qualifications
- NVQ Level 3 qualification in care or equivalent experience
- Experience working in a community or home-based care setting, including end of life care
- Trained in Venepuncture or willingness to undertake relevant training
- Understanding of person‑centred end of life care principles
- Additional training in palliative care, dementia care, or communication skills
- Experience in rapid response, urgent care, or hospital avoidance services
- Understanding of the local health and social care system
Skills and Aptitude
- Strong communication skills with patients, families, and professionals
- Awareness of lone working and safe manual handling practices
Employer certification / accreditation badges
- This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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