Support Worker in Leicester

£14.00‑£16.00 per hour, Double time for bank holidays.

Pay & Schedule

• Part‑time: 24 hours / 2 shifts per week
• Full‑time: 36 hours / 3 shifts per week
• Day Shifts: 08:00‑20:00
• Waking Night Shift: 20:00‑08:00
• Sleepover Shift: 20:00‑08:00 (includes sleepover from midnight to 08:00)
• Bank Holidays and weekend work form part of the rota
• Rates are paid £1.00 per hour less during probationary period

Job Purpose

To support your client with their day‑to‑day living, promoting independence and ensuring safety and wellbeing at all times.

Key Responsibilities

• Provide personal care and medication support.
• Assist with daily living tasks and household duties.
• Implement therapy and communication programs in collaboration with Speech and Language Therapy, Physiotherapy, and Hydrotherapy teams.
• Accompany the client on outings and occasional family holidays.
• Provide practical support for the client and their family, such as helping with personal care, household tasks and paperwork.
• Encourage and support the client in everyday home, social, leisure and work activities according to their choice.
• Support and monitor healthcare needs, including administering medication and other clinical tasks.
• Facilitate access to community facilities and inclusion in community groups.
• Adapt communication style to meet the client’s needs.
• Keep accurate, up‑to‑date records of all care provided.
• Collaborate positively with other professionals, such as doctors and therapists.
• Maintain confidentiality and discretion at all times.
• Participate in learning and development opportunities as required.
• Perform any other duties deemed reasonable by the Registered Manager.

Qualifications & Requirements

• Warm, positive, and approachable with good awareness and sensitivity to surroundings.
• Full UK driving licence and willingness to drive the client’s adapted vehicle.
• Flexible, reliable and committed; proactive, positive and enthusiastic.
• Comfortable working in a client’s home with pets.
• Experience of working in complex care and/or with challenging behaviour (preferred).

EEO Statement

Ourway Care Ltd is an Equal Opportunities employer and adheres to Safer Recruitment Practices.

In line with the Equality Act 2010, Ourway Care Ltd is committed to equality of opportunity for all staff and prospective employees. Applications from individuals are encouraged regardless of disability, gender, marital status, race, colour, ethnic or national origin, sexual orientation, age, religion and/or belief.

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