About The Role – Service Coordinator
We have a great opportunity for a Service Coordinator in our Gateway Service in Bury. The service provides supported housing and an outcome‑based, personalised support service for people with complex and chaotic behaviours, leading to recovery, re‑skilling and move on into independent accommodation.
The main purpose of the Service Coordinator role is to provide intensive tenancy‑related support to clients, enabling them to manage and sustain their accommodation, reduce the risk of reoffending and aid them to live independently in the community. You will help service users develop the skills needed to move on into independent living/permanent housing via a person‑centred support package that is tailor‑made to suit everyone accessing the service.
You will be responsible for assessing people for the scheme against criteria. Once moved in you will ensure the standard of their home by completing safety tasks, home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role is full time, 37.5 hours per week, with a shift pattern of 7.5 hours a day between 9 am and 5 pm on weekdays.
Qualifications
- Experience of managing a caseload of service users.
- Awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- Experience in helping others understand their goals and achieve outcomes.
- Skills in recording and reporting case notes via an online Customer Relationship Management system.
- Skills and experience in managing rent accounts and following arrears processes.
- Experience of health and safety and a track record of maintaining standards of premises.
- Experience of working within safeguarding policies, procedures and of identifying, monitoring and reporting safeguarding concerns.
- A flexible, resilient, thoughtful, therapeutic approach to working with people.
- Practical skills to support service users in activities of daily living required for independence.
- Ability to motivate and empower service users to have greater control and choice over their life and opportunities.
- Ability to demonstrate our values and behaviours and work within our Christian ethos. Lived experience is not essential but welcomed.
We Offer
- Salary: £26,929.50 per annum.
- 25 days annual leave, increasing to 30 days with service, plus bank holidays.
- Two extra days leave for no unplanned absences each calendar year.
- Access to Medicash.
- Pension plan.
- Death in service benefit.
- Multidimensional wellbeing programmes and family‑friendly policies for staff.
About Us
Adullam Homes Housing Association Ltd is a Community Benefit Society committed to supporting vulnerable individuals and households. We provide quality accommodation and tailored support, training, education and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds and identities and treat our teams fairly and with respect irrespective of any protected characteristic.
All staff, volunteers and workers are required to share our safeguarding commitment. The successful candidate will be subject to an Enhanced with Barred List DBS check, scrutiny of employment history and robust references checks. Applicants must be authorised to work in the UK; Visa sponsorship is not available.
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