Bank Support Worker

Dilston College, located in Dilston, Northumberland, is an independent specialist provider of further education for young people aged 16-25 with learning difficulties, autism, challenging behaviours and complex needs. We offer 38‑ and 52‑week residential placements as well as day placements within a 9‑acre rural campus.

Key Responsibilities

• Provide a model of positive behaviour support to empower young people.
• Assist in developing self‑regulation skills and greater lifetime independence.
• Support children in learning and developing life skills.
• Implement positive change to the lives of residents.
• Collaborate with dedicated teams allocated to each child.
• Maintain professional conduct at all times and demonstrate empathy and integrity.
• Work flexible rota‑based shift patterns to suit the team and workforce needs.
• Engage effectively with colleagues, tasks, and environments.

Qualities & Qualifications

• Commitment, resilience, empathy and an engaging approach.
• Good caring role model with service‑oriented attitude.
• Excellent communication and teamwork skills.
• Professional conduct, empathy and integrity at all times.
• Awareness and readiness to share passion for helping young people reach their best.
• No special qualifications required; training will be provided.

Training & Development

• Full 6‑month probationary period with dedicated mentor and line manager support.
• Free Level 3 RQF Child and Young Person’s workforce qualification during employment.
• Ongoing mentoring and support to develop professional skills.
• Career development and training opportunities in line with the College’s growth.

Working Conditions & Benefits

• Positive and consistent role model expectations for staff.
• Opportunity to deliver innovative, engaging and inspirational work.
• Suitable shift patterns on rota basis.
• Enhanced DBS check, reference checks and safeguarding procedures.

We are an Equal Opportunities Employer. Cambian Group is a leading provider of specialist behavioural health services and is committed to safeguarding, protecting, and supporting the young people and service users within our care.

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