Customer Assistant – Operations – Bishop Auckland Simply Food

Company: Marks & Spencer Plc
Apply for the Customer Assistant – Operations – Bishop Auckland Simply Food
Location: Bishop Auckland
Job Description:

Work Pattern

Week 1: Sunday 03:15‑11:15, Monday 03:15‑11:15, Wednesday 03:15‑11:15, Friday 14:15‑22:15.

Week 2: Monday 03:15‑11:15, Wednesday 03:15‑11:15, Thursday 14:15‑22:15, Saturday 03:15‑11:15.

Disclaimer

Under 18: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00‑06:00.

About the Role

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for customers to shop. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Key Responsibilities

  • Work flexibly across the wider store where needed, keeping up with the pace and demands of retail.
  • Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
  • Act as a team player, working across functions and supporting colleagues across the store.

Requirements

None specified.

Benefits

Unsocial premium of + £3.00 p/h for hours 22:00‑06:00.

Apply Now

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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Posted: June 2nd, 2026