Area
Halls Management – University Park
Location
University Park
Salary
£25,353 to £26,379 per annum pro rata. Posts are initially offered at the minimum salary point £12.78 per hour, with progression to the higher salary point £12.96 per hour through annual incremental pay rise
Reference
NHE260125X3
Job Overview
We are looking for enthusiastic, reliable, and hardworking people with strong customer service skills. You will work in and around our halls of residence and other properties, independently and as a team. The role is physically demanding and requires a practical approach to building maintenance and safety.
Responsibilities
- First line building maintenance: blocked drains, changing lamps, fixing toilet seats, cleaning, rubbish removal, etc.
- Investigating jobs, making them safe where possible, and raising service requests for follow‑on work.
- Ensuring building compliance and safety: testing fire alarms, checking emergency lights, water flushing, etc.
- Moving stock and goods in and around site.
- Coordinating emergency responses: fire alarms, first aid, floods, power outages.
- Site patrol and security.
- Assisting in open days and accommodation tours.
- Covering customer contact points in person and via phone, dealing with arrivals, departures, and visitor enquiries.
- Preparing sites and rooms for visitors and events.
- Assisting in the daily operation of our halls and properties.
Qualifications
Preferred: valid driving licence (not essential). Basic IT knowledge is required, with full training provided.
Hours of Work
Full time, 36.25 hours per week. Work is compressed over four days mainly between 2:00 pm and 12:00 am, rotating across 7 days a week. Public and university holidays may be required. Job share arrangements may be considered. The role is permanent year‑round. Hours worked on weekends and unsocial hours (10 pm to 6 am) receive a 15% enhancement.
Benefits
- 27 days holiday per year plus university closure days and bank holidays.
- Continuous support to develop skills and achieve industry‑recognised qualifications.
- Employee Assistance Programme and counselling service with 24/7 support.
- Supplier discounts, travel rewards, and other schemes.
- Staff networks, events, activities and state‑of‑the‑art sports facilities.
- Permanent post for 52 weeks a year.
- Uniform and tools provided.
Equal Opportunity Statement
Our university welcomes people of diverse cultures, ethnicities, and beliefs. We are a Disability Confident Employer (Level 2) and proud holders of the Athena Swan Gold Award. We comply with the UK Visas & Immigration regulation regarding sponsorship criteria.
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