Reservations Specialist: Guest Experience & Upsell

Company: Frasers Hospitality, Malmaison & Hotel Du Vin
Apply for the Reservations Specialist: Guest Experience & Upsell
Location: City of Westminster
Job Description:

Frasers Hospitality, Malmaison & Hotel Du Vin is seeking a motivated Reservations Agent for our UK Head Office. The ideal candidate will provide exceptional customer service and manage reservations in accordance with company policy. Responsibilities include cross-selling, upselling, and supporting the sales team in client communication.

The position requires excellent attention to detail, time management skills, and a passion for customer service. We offer competitive pay rates, substantial staff discounts, and numerous employee benefits.

#J-18808-Ljbffr…

Posted: June 2nd, 2026