Support Worker – Homelessness

Company: Hightown
Apply for the Support Worker – Homelessness
Location: Dacorum
Job Description:

Make a Real Impact – Join Our Team at Alexandra Road!


Do you have the following skills, experience and drive to succeed in this role? Find out below.


Position: Homelessness Support Worker


Location: Hemel Hempstead


Salary: £16,110 per annum / £13.77 per hour


Hours: Part-time (22.5 hours per week)


Contract: Fixed Term until 31/03/2027


Join our compassionate team at Alexandra Road, supporting individuals experiencing homelessness or rough sleeping. Based in Hemel Hempstead, the scheme provides move‑on accommodation within a safe, welcoming environment for adults aged 18+, where inclusion and respect are at the heart of everything we do.


We take a person‑centred approach, empowering people to rebuild their confidence, secure long‑term housing, and move towards independent living.


The Role



  • Assess needs and create personalised support plans

  • Promote independent living skills such as cooking, cleaning and budgeting

  • Contribute to risk assessments and ongoing support plans

  • Support individuals to achieve personal goals and access opportunities, working collaboratively with colleagues and external partners

  • Shift schedule: Monday – Friday


About You



  • Experience in care or support

  • Communicate well with people from diverse backgrounds

  • Confident working independently and alone; role involves lone working

  • Full UK driving licence and access to a vehicle


Benefits



  • £16,110 per annum (22.5 hours per week)/£13.77 per hour

  • 33 days annual leave, including bank holidays, rising to 35 days with service (pro rata)

  • Blue Light Card, access to discounts for national and local retailers

  • Mileage paid for car usage

  • Workplace pension and life assurance (three times annual salary)

  • Annual performance bonus and monthly attendance bonus

  • Long Service Awards

  • Annual salary and cost of living review

  • Ongoing training and development

  • Employee assistance helpline


Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.


We are proud to be an Equal Opportunities and Disability Confident employer.

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Posted: June 2nd, 2026