Associate Store Leader, sf Chestnut St

In short

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Your story

• 5+ years of experience in retail leadership or high‑touch service environments, specifically within premium or performance‑driven brands.
• Advanced problem‑solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles.
• Expert facilitator with experience delivering technical or operational training and coaching to diverse team members.
• High level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits.
• Communicates with authenticity and clarity, building strong relational intelligence to influence and partner with cross‑functional stakeholders.

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