Retail assistant manager (superstore) – £26,374 – £30,828 per annum plus benefits. Reports to Store Manager. Department: Trading. Contract: Permanent. Hours: Full time, 37.5 hours per week. Location: Darlington Superstore.
Responsibilities
- Support the superstore manager in guiding, inspiring and engaging a large team of paid staff and volunteers, including recruitment, retention and development of a diverse superstore team.
- Take responsibility for the commercial running of the superstore, including display and merchandising, stock management, shop standards, store layout, sales and income.
- Work alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell‑through and stock processing.
- Assist with the processing systems for the movement and distribution of large volumes of donations across other Cancer Research UK shops, superstores and eCommerce.
- Lead by example, delivering excellent customer and supporter service.
- Create and nurture relationships with local community and Cancer Research UK colleagues to generate community engagement, additional income and stock.
- Support the shop manager in organising and delivering creative fundraising events to achieve fundraising targets.
- Deputise for the superstore manager during absences.
- Perform manual handling and physical activity as required by day‑to‑day duties.
Qualifications
- Commercial awareness with a record of achieving sales and profit targets.
- Experience managing and inspiring a large, diverse team.
- Comfort working within targets and motivating others to achieve them.
- Ability to multi‑task in a lively high‑volume retail environment.
- Creative, proactive and open to innovative ways of working.
- Strong relationship‑building and communication skills.
- Flexibility to work on a rota basis while maintaining work‑life balance.
Benefits
We offer a generous salary and benefits package, including a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and more, along with confidential wellbeing support from the Retail Trust.
Eligibility & Equal Opportunity
Applicants must be eligible to work in the UK. Cancer Research UK offers no visa sponsorship.
The role is open to all candidates, and we encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority groups currently under‑represented. We do not recruit individuals under the age of 18.
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