Luxury Retail Sales Associate – Progression & Perks

As a Sales Assistant, you’ll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You’ll play a vital part in creating a warm, stylish, and customer‑focused environment from the moment the store opens.

Responsibilities

• Greet all customers with warmth, confidence, and professionalism.
• Ask open‑ended questions to understand customer needs.
• Recommend and locate suitable products, staying up to date on current collections and trends.
• Share information about in‑store promotions and loyalty benefits.
• Handle cash and card transactions accurately.
• Maintain a high standard of store presentation and cleanliness.
• Support replenishment and ensure the shop floor is ready for trading each day.
• Deliver consistent, high‑level customer service in line with the Flannels brand.
• Actively offer add‑ons and alternative product suggestions where appropriate.
• Ensure full compliance with all Flannels policies and procedures.

Benefits

• Competitive Pay
• Staff Discount across all Frasers Group brands
• Progression Opportunities across our fast‑growing retail network
• Premium Working Environment in a new, luxury retail space
• Training and Development to help you succeed

Qualifications

• Confident, enthusiastic, and motivated to deliver results.
• Excellent communication and interpersonal skills.
• Customer‑focused, with a passion for delivering exceptional service.
• Team player who thrives in a fast‑paced retail environment.
• Reliable, flexible, and willing to adapt to changing business needs.
• Fashion‑aware with a strong interest in designer and contemporary brands.

Employment Details

This is a zero‑hour contract. Working hours will vary and are not guaranteed each week.

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