Service Desk Operator: SLA-Driven Support & Comms

Company: FISco (UK) Limited
Apply for the Service Desk Operator: SLA-Driven Support & Comms
Location: Winnersh
Job Description:

  • To communicate via telephone and email being both polite and helpful.
  • To effectively chase updates from suppliers and customers.
  • To manage and ensure completion of jobs within the given SLA.
  • To manage scheduled tasks and book in with the relevant suppliers and customers.
  • To run reports from the system when necessary.
  • Utilise the integrated software application and any other systems/applications deemed necessary to carry out the requirements of the job.
  • Other ad‑hoc duties, as required by your line manager.

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Posted: June 2nd, 2026