Senior Business Analyst (Trading / Retail)

Requirements

• Experienced Business Analyst who has worked in medium to large multi-product businesses or within a large IT agency/consultancy
• Business Analyst experience in a Retail / Trading environment
• Managed multiple workstreams/ products and priorities with a background in dealing with complexity and identifying potential dependencies and risks
• Strong understanding and experience in business analysis skills, techniques, and practices (including designing and facilitating workshops)
• Strong communication and stakeholder management with a proven ability to understand stakeholder needs and influence decision‑making at all levels within various contexts
• Advanced experience in process and data modelling, and process improvement
• Evidence of problem‑solving with an ability to simplify complex problems into components and evaluate systematically to provide creative solutions
• Commercially minded with an understanding of what Cancer Research UK is trying to achieve and the role of Delivery teams in delivering these ambitions

What the job involves

• As a Senior Business Analyst, you will be assigned to a technology portfolio to deliver large/complex technology and change projects whilst rotating across a range of products
• This will involve accurately analysing, capturing, and validating requirements; identifying and assessing highly beneficial solutions; and providing analysis expertise to successfully shape and deliver technical solutions and outcomes
• You will partner and collaborate with stakeholders influencing across all levels of the organisation to ensure alignment with the underlying technology needs of the charity and its strategic direction
• If you are an experienced Business Analyst who has worked in medium to large multi-product businesses with a large IT function or within a large IT agency/consultancy, we would love for you to join our mission
• Delivering large/ complex projects within one of our product portfolios to develop innovative and flexible business solutions, whilst driving efficiencies and harnessing shared capabilities
• Providing business analysis and delivering the technical transformation across several workstreams/ products
• Assessing the bigger picture to manage priorities and identify potential dependencies and risks
• Forging strong stakeholder relationships at all levels to identify and assess solutions and process improvements that meet business outcomes and provide the best cost/benefit balance
• Developing a strong understanding of the needs of specific business areas and their strategy to influence decisions
• Maintaining an understanding of the capabilities, processes, and services which make up the Cancer Research UK technology landscape
• Keeping aware of emerging technologies to ensure compatible solutions are designed and existingcapabilities are re-used where suitable
• Assisting in the development of investment appraisals, providing decision support to ensure that solutions designed deliver maximum value to the charity
• Collating, understanding, and documenting business, functional, and non-functional requirements
• Identifying strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed
• Translating business requirements into Agile epics, user stories, and acceptance criteria
• Ensuring requirements are documented appropriately for use by the project team (e.g. developers, testers) according to the project methodology used (e.g. Agile)
• Partnering with departments across the charity to ensure correlation between requirements, information architecture, and user experience
• Providing analysis expertise and leadership throughout project lifecycles
• Contributing to the successful delivery of large/complex projects, developing practical ideas and solutions to deliver value to the business
• Sharing expertise and best practices, contributing to analysis toolkits, and supporting the business analyst community and business process owners
• Inputting into test scenarios, scripts, design, and execution by collaborating with customers and colleagues to ensure changes are appropriately tested and accepted
• Where appropriate, creating relevant guidelines and user guides
• Partnering closely with Project Managers and Business Owners to track progress against milestones, develop plans, prioritise work, and create sufficient documentation for projects/ work streams
• Defining KPIs/ SLAs to monitor the effectiveness of processes and enable greater efficiency

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