Risk & Control Manager

As a Risk and Control Manager, you’ll support the delivery of robust and effective risk management practices while ensuring compliance with risk and control frameworks. You’ll work closely with the Customer & Digital Team, Chief Operating Office, and second‑ and third‑line risk teams, acting as a key point of coordination across stakeholders.

Responsibilities

• Assess the integrity and effectiveness of Barclays’ internal control framework to support risk mitigation.
• Collaborate with stakeholders across the bank to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identify and investigate potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation.
• Develop reports to communicate key findings from risk assessments, including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execute reviews to determine the effectiveness of the bank’s internal control framework aligned with established and evolving policies, regulation, and best practice.
• Implement adherence to the Barclays Controls Framework and set appropriate methodology for assessing controls against the framework.

Qualifications

• Good understanding of Retail Banking customer journeys and associated risks and controls.
• Some experience or interest in data analytics and using data to support risk management activities.
• Ability to balance risk considerations with business needs and support conversations on risk acceptance.
• Experience supporting risk assessments and deep dives.
• Awareness of market trends and the wider risk environment.
• Confidence working with stakeholders and building relationships across teams.
• Ability to support the delivery of risk strategy within the Customer & Digital function.
• Interest in continuous improvement of controls and risk processes.
• Experience supporting change or transformation activities in a risk environment.

Additional Desired Skills

• Self‑motivated and able to work independently as well as part of a team.
• Good communication skills and ability to explain risk concepts clearly.
• Ability to apply risk and control knowledge in a practical, business‑focused way within Customer & Digital.

Location: London.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset of Empower, Challenge, and Drive.

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