Description
Context: The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We provide operational risk and control expertise, specialist technical knowledge, and a deep understanding of the businesses and functions we serve. Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners.
Responsibilities
- Partner with the GCIO CCO function to oversee the risk and control portfolio related to the Chief Technology Office (CTO) services the Bank provides to and/or consumes from the Group.
- Act as a trusted advisor for senior management, partnering to manage operational risk (risk assessments, control environment, issue management, audits).
- Promote accountable risk and control decision‑making based on quality data and analysis, actively challenging inefficient or excessive controls.
- Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitor risk.
- Advise and design processes and controls that are commercially viable, practical, and effective.
- Identify trends to anticipate future developments in the risk and control environment.
- Influence and shape the development and implementation of future‑fit risk management and regulatory frameworks.
- Provide senior management with updates on relevant policy changes or projects related to operational risk that impact their area of responsibility.
- Support and collaborate with team members across multiple regions, managing a portfolio to maintain an acceptable risk profile.
- Attend UK CIO RCMM, CTO RCMM, and other related committees and forums.
- Stakeholder management, including presenting and reporting complex risk and control information in a meaningful way to different stakeholders.
Qualifications
- At least 5 years of hands‑on experience with control capabilities in the Technology and Cyber domain, either directly or in a 1/2/3LOD control management function.
- At least 5 years of hands‑on experience and subject‑matter expertise in managing operational risk, non‑financial risk, and/or technology and information security risk.
- Experience in IT, Operations, Risk Management, Audit, or related roles requiring management of diverse risk types.
- Proven track record of process improvement and delivering on promise.
- Financial Services or other highly regulated industry experience preferred.
- Strong communication skills—able to influence, challenge stakeholders, and present complex issues concisely to senior partners using non‑technical language.
- Ability to work independently with limited supervision.
- Adaptability to handle and prioritise competing demands in a fast‑paced environment.
- Leadership experience, including remote team leadership and working in a globally dispersed, complex matrix environment.
- Active industry recognised certifications such as CISA, CISSP, CRISC, CCSP are an asset.
Skills
- Control framework
- Risk & Controls
- Operational Risk
- Technology
- Cyber
- LOD
Job Title
Senior Control Manager
Location
London, UK
Job Type
Contract
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