Company: MAGIC AI
Location: London
Job Description:
MAGIC AI is looking for a Customer Service Manager based in Greater London. In this hands-on role, you will manage customer service agents while resolving complex customer issues directly. You will be the frontline support for high-value escalations and ensure outstanding service delivery and logistics management.
The ideal candidate possesses 2+ years in customer support, excellent verbal communication skills, and experience with e-commerce operations, including familiarity with Gorgias and Shopify. Benefits include a competitive salary, hybrid working, and more.
#J-18808-Ljbffr…
Posted: June 2nd, 2026