Clerical Officer / Receptionist
The post is for a Clerical Officer/Receptionist within the Business Support Team in the North West Locality. The role involves providing administrative and reception support across North West Health Centres and acting as the first point of contact for patients, visitors, and staff. You will play a key part in ensuring effective communication and supporting the smooth running of services within the Health Centre.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes. All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern
- Permanent, part‑time
- Shift pattern: Between 8.30 am and 4.30 pm, Monday to Friday
- Location: North West Health Centres within the North West Locality
Key Responsibilities
- Supporting main reception services
- Acting as the first point of contact for patients, visitors, and staff
- Contributing to smooth service delivery and effective communication
- Carrying out a range of administrative duties as outlined in the Job Description
- Working under the direction of the Senior Business Support Assistant and the wider team
Qualifications
- Strong communication
- Organisational skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office
Desirable
- Experience using the EMIS system
Benefits
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e‑learning and classroom‑based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
- Comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities
- Work‑life balance with a range of flexible working options where service needs allow
Equality and Diversity
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer, welcoming applications from across the Armed Forces Community and recognising military skills, experience and qualifications throughout the recruitment and selection process.
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