Security Officer

Security Officer – National Grid – Newark

Location: Newark | Pay Rate: £12.82 per hour | Hours: 42 per week | Shifts: 4 on, 4 off (12‑hour shifts, day, night)

Job Overview

• Protect the customer’s property, people and assets by providing security services in direct accordance with the published Assignment Instructions (AI) and any subsequent changes.
• Deliver results that meet or exceed the key performance indicators and Service Level Agreement for the customer, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self‑development.

Main Duties – Operations

• Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI).
• Review the published Assignment Instructions and suggest additional amendments that improve the current level of service.
• Maintain compliance with industry and statutory legislation, including holding a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA Licence, worn at all times whilst carrying out duties.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• Undertake additional training directed by the Security Account Manager to ensure continuous self‑development.
• Use technology to achieve key work objectives and develop job knowledge through continual professional development.
• Renew licence 16 weeks before expiry.

Security and Health & Safety

• Identify and report any health and safety hazards or potential hazards immediately.
• Stay alert to threats or changes within the work environment to take appropriate action and reduce the chance of disruption, loss or damage.
• Use common sense and initiative by involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI).
• Call emergency services and the Communication Centre to report all incidents.

What We Are Looking For

• Previous security experience.
• Valid SIA Door Supervisor licence.
• EDBS clearance.

Application and Equal Opportunity

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments during the recruitment process, please let us know.

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