Strategic Customer Success Lead for AI/Speech SaaS

Company: Job Search Place Limited
Apply for the Strategic Customer Success Lead for AI/Speech SaaS
Location: London
Job Description:

Job Search Place Limited is seeking a Customer Success Manager to manage a diverse book of business worth around £1M ARR across approximately 50 accounts. The role involves owning all customer lifecycle aspects, collaborating with sales, product, marketing, and finance teams to ensure customer satisfaction and growth.

The ideal candidate should have proven experience in Customer Success or Account Management, possess strong communication skills, and thrive in a fast-paced environment. Experience in SaaS or AI technology is preferred.

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Posted: June 2nd, 2026