Company: Anthropic
Location: London
Job Description:
Join Anthropic as a Manager of Customer Success to lead our EMEA team. In this role, you’ll directly coach 5-8 Customer Success Managers, ensuring they drive exceptional value across our product portfolio including API, Claude.ai, and Claude Code.
Your responsibilities include building scalable customer success processes, collaborating with sales to identify expansion opportunities, and conducting performance reviews for your team. This position is pivotal in fostering a culture centered around responsible AI development and customer advocacy.
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Posted: June 2nd, 2026