Technical Services Field Support

Job Overview

We have a fantastic opportunity for a Technical Services Field Support to join us, field based covering our Yorkshire and North‑East regions. Reporting to the Technical Services Manager, you will champion IT and business initiatives and be a focal point, assisting and training regional and site teams to adopt technologies. The role plays a key part in the successful coordination, delivery, in‑life support, and removal/re‑deployment of digital technology solutions utilised by our business.

Responsibilities

• Coordinate and support the delivery of digital technology solutions across Yorkshire and North‑East regions.
• Provide in‑life support, maintenance and removal/re‑deployment of information‑technology equipment and cabling.
• Assist regional and site teams through training and troubleshooting of Microsoft and other infrastructure, applications and networking technologies.
• Use hands‑on technical skills such as working at height, using power tools and installing varied technologies.

Qualifications & Experience

• Full UK Clean driving licence.
• Experience in a field‑based role within mixed technology environments (IT, Audio‑Visual, Digital Signage).
• Hands‑on experience with Microsoft products (Office 365, SharePoint, OneDrive) and desktop support.
• Knowledge of networking, infrastructure, and troubleshooting of cellular technologies (3G, 4G, 5G).
• Experience deploying, configuring and troubleshooting mixed technology solutions.
• Relevant technical training, certifications or qualifications.

Benefits

• Competitive hourly rate and annual bonus scheme based on team and company performance.
• Exclusive staff discounts and offers (holidays, health club memberships, day‑out activities).
• Learning and development opportunities to progress your career.

Our Values

• Straightforward – efficient and honest work.
• Collaborative – partnership to deliver the best customer experience.
• Passionate – pride and energy in delivering results.
• Creative – flexible, proactive, and tailored solutions.

Do you hold right to work in the UK without requiring sponsorship?

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