Help global brands win where it matters most: at the shelf
Shelftrak is redefining how brands and retailers understand retail execution.
Using AI-powered image recognition, we analyse thousands of retail fixtures globally, delivering SKU-level insight on category share, pricing, promotions, visibility, compliance, and execution quality.
Our data helps some of the world’s leading FMCG brands make faster, smarter commercial decisions across one of the most competitive retail environments in the world: travel retail.
This role sits at the centre of that process.
We are looking for a commercially-minded Client & Category Development Lead who can build strong client relationships, identify growth opportunities, and turn data into programmes that drive measurable business impact.
This is not a passive reporting role.
You will be expected to lead conversations, challenge thinking, uncover opportunities, and ensure Shelftrak programmes deliver real commercial value for clients.
What you’ll own
As a Client & Category Development Lead, you’ll operate at the intersection of client partnership, retail insight, and commercial growth.
You will:
- Build strong relationships with global FMCG brands and retail partners
- Identify client needs, commercial opportunities, and execution gaps across categories and markets
- Lead the implementation and ongoing development of Shelftrak and ShelfCheck programmes
- Turn SKU-level data into clear, commercially actionable recommendations
- Deliver insight-led presentations and strategic reviews directly to clients
- Help clients improve category performance through better ranging, pricing, promotions, visibility, and execution
- Influence category and execution strategy using evidence-based insight
- Work closely with the commercial team to identify upsell, expansion, and growth opportunities
- Develop client-specific growth plans and execution improvement programmes
- Ensure client outputs are commercially relevant, actionable, and aligned to business objectives
- Become a recognised expert in travel retail execution and category development
What we’re looking for
Must have:
- Proven experience in FMCG category development, customer management, insights, or retail analytics
- Strong commercial mindset with the ability to identify opportunities and influence outcomes
- Experience working directly with clients or retail partners in a consultative capacity
- Deep understanding of category levers including space, assortment, pricing, promotions, and visibility
- Strong ability to turn data into compelling commercial stories and recommendations
- Advanced Excel capability and confidence handling complex datasets
- Strong PowerPoint and Power BI skills with experience creating high-quality client-facing outputs
- Excellent presentation and stakeholder management skills
- Confidence leading conversations with senior commercial teams
Nice to have:
- Experience within travel retail.
- Experience managing international or multi-market clients
- Exposure to owning category management or perfect store programmes
Why Shelftrak
- Direct exposure to global brands and senior decision-makers
- Opportunity to influence how some of the world’s biggest brands execute in-store
- A highly visible role with real ownership and commercial impact
- Fast-growing business with ambitious expansion plans
- Opportunity to shape the future of AI-powered retail execution
- Hybrid working with flexibility
- High level of autonomy and responsibility
#J-18808-Ljbffr…
