Credit Controller

Credit Controller

Credit Controller – One Month Contract with the potential for up to a year – Office Based in Southport (North West)

Responsibilities

• Providing invoices, credit notes and statements to customers.
• Follow the company collection procedure to minimise bad debt.
• Monitor customer credit limits, customer spend and obtain credit reports when required.
• Liaising with internal and external customers to resolve customer queries.
• Agree & monitor customer payment plans.
• Generate aged debt reports and make contact calls/emails to gain payment of the overdue.
• Take customer card payments.
• Follow company procedures for business closures, liquidation/administration/legal transfers.
• Credit check and process new account forms.
• Covering colleagues workload for annual leave.
• Chasing remittances.
• Monitoring various inboxes.
• Processing direct debit forms.
• Reconcile customer accounts.
• Use multiple in house computer systems along with Microsoft Office and Teams.
• Hybrid working when probation is passed (3 days office, 2 days home).

To be successful in this role, you will:

• Be able to provide examples of a commitment to service excellence.
• Work well on your own and as part of a team.
• Excellent communication skills.
• Demonstrate the ability to work under pressure and to deadlines.
• Time management skills.
• Excellent problem solving skills.
• Good attention to detail.
• Experience of using Microsoft Excel to an intermediate level.
• Previous experience is preferred but not essential.

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