Field Services Engineer

Company: SMT GB
Apply for the Field Services Engineer
Location: Birmingham
Job Description:

Location: Birmingham & Surrounding Areas

Contract: Full-time, Permanent

Salary: Competitive; Depending on Experience

About the role

We are looking for a Field Service Engineer to support our operations across the Birmingham area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first‑class experience to both internal and external customers. You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high‑quality repair

Key responsibilities

You will be responsible for delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met.

  • Service, maintain and repair Volvo construction and associated equipment
  • Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers
  • Work in line with quotations and time guides, identifying additional work where required
  • Complete all reports, job cards and timesheets accurately in real time
  • Identify opportunities to promote additional services and aftermarket solutions

About you

You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.

  • Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)
  • Proven experience maintaining and repairing heavy plant or construction equipment
  • Strong diagnostic and problem‑solving skills across mechanical, hydraulic and electrical systems
  • Excellent communication skills with a customer-focused approach.
  • Full UK driving licence and ability to work flexibly, including overtime and call‑outs
  • Experience with welding or fabrication
  • Advanced knowledge of hydraulics, electrics or emissions systems

Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.

Closing date & Interview process

The closing date for applications is 4th June 2026.

We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.

Interviews are expected to be conducted w/c 8th June 2026.

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Posted: June 2nd, 2026