A leading global investment management firm is seeking a Senior IT Engineer to become the trusted technology partner for its London operation.
This is a highly visible role supporting senior stakeholders within a fast‑paced, high‑performance environment. You’ll be responsible for delivering an exceptional technology experience, combining hands‑on support, Microsoft infrastructure ownership, endpoint management, and executive-level user engagement.
This is not a traditional ticket‑queue role. The successful candidate will be trusted to take ownership of the environment, solve problems independently, and act as the go‑to technology expert across the business.
The Role
You’ll support a sophisticated Microsoft environment while working closely with senior business users, ensuring technology remains secure, reliable, and operating at the highest standard.
Responsibilities
- Delivering 1st, 2nd and 3rd line support across desktop, infrastructure and end‑user technologies
- Acting as a trusted technology partner for senior stakeholders and executive users
- Managing Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive
- Administering Entra ID, Active Directory, Group Policy and user lifecycle management
- Managing Intune, endpoint compliance and device deployments
- Supporting Windows and macOS environments
- Troubleshooting networking, VPN, Wi‑Fi and connectivity issues
- Managing hardware refreshes, office technology and meeting room environments
- Supporting multiple UK locations through regular onsite visits
- Maintaining documentation, technical standards and security controls
- Driving continuous improvements across user experience and operational processes
Job Title: Lead IT Engineer
Location: London | 5 Days
Salary: Up to £90,000 Per Annum (Basic)
Requirements
- Strong experience within an IT Engineer, EUC Engineer, Infrastructure Engineer or Systems Administrator role
- Experience supporting senior stakeholders and demanding user communities
- Entra ID / Azure AD and Active Directory expertise
- Intune and endpoint management experience
- Excellent troubleshooting and problem‑solving ability
- Strong communication and customer service skills
- Ability to work independently and take ownership
- Full UK driving licence
Why Join?
- Join a world‑class investment management environment
- High level of autonomy and ownership
- Work directly with senior business leaders
- Broad exposure across infrastructure, support and modern workplace technologies
- Opportunity to shape and improve the technology experience
- Competitive salary up to £90,000
If you enjoy combining technical expertise with first‑class user support and want to operate in a high‑performance environment where technology and service matter equally, I’d be keen to speak with you.
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