Overview
We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites.
Due to the nature of this role with travelling in the Thames Water area, the ideal candidate can be based anywhere in the Thames Valley and the London area.
Responsibilities
- Carry out the planned and unplanned maintenance of the fleet of CHP spark ignition generators within a geographical region.
- Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with the least possible downtime and within budget.
- Complete service records and reports in an accurate and timely manner.
- Identify parts required for orders, lubricants, and waste.
- Demonstrate a zero‑compromise attitude towards health, safety, and well‑being in all aspects of work.
- Ensure excellent customer service.
- Share product training skills to benefit other team members.
Location & Working Hours
Base Location: Depending on your location, you can be based at any of our sites in the Thames Valley, Home Counties and the London area.
Working Pattern: 45 hours per week, Monday‑Friday. Includes a standby rota for which you will receive additional payment. Opportunity to earn overtime at time and a half or double rates.
Essential Qualifications
- In‑depth knowledge of all aspects of the operation and maintenance of internal combustion engines.
- Ability to carry out thorough, comprehensive, and methodical diagnostics on engine, generator and associated systems.
- Ability to operate and optimise assets using engine/generator controls, such as ComAp, DIA.NE and TEM Evo.
- Competent to work to a high level of quality, alone or as part of a team.
Desirable Qualifications
- NVQ or C&G or an engine manufacturer’s qualification in mechanical engineering.
- Electrical qualification is an advantage but not essential.
- Proven working ‘hands‑on’ experience working with internal combustion engines and associated systems.
- Natural/Bio/AD gas engine, CHP, and gas system experience is desirable but not essential.
- Good communication and interpersonal skills.
Requirements
- Full UK driving licence.
- Disability Confident employer – we welcome applications from anyone, including those with a disability.
Benefits
- Competitive salary offering up to £54,000 per annum, depending on experience.
- Opportunity to earn overtime at time and a half or double rates.
- All PPE and tools, plus provision of a van when on duty and on call.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Annual leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- Generous pension scheme through AON.
- Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
- Access to health and wellbeing benefits, e.g., annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
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