Senior 2nd Line IT Support Engineer — MSP Growth & Progression

Set2Recruit is looking for an experienced 2nd Line Support Engineer in Hertfordshire to join their Service Desk team. You will provide advanced technical support, resolve escalated issues, and work across Microsoft 365 and Azure environments, contributing positively to customer satisfaction.

The ideal candidate thrives in a fast-paced MSP environment, enjoys troubleshooting, and possesses a solid understanding of networking and virtualisation technologies.

This role offers competitive benefits, support for training and certification, and opportunities for progression into 3rd Line support.

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