Head of Customer Experience

Company: MBM Travel Executives Ltd
Apply for the Head of Customer Experience
Location: London
Job Description:

Customer Experience Lead

MBM are working exclusively with a leading London-based transport company to appoint a Customer Experience Lead. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services.

The Role

This is a director-level position, leading a team of 5, with significant visibility across th…

Posted: June 2nd, 2026