Technical Account Manager – AI SOC Start Up Vendor
UK Remote | Up to £150,000 Base + Bonus + Benefits
StealthWatch is partnering exclusively with a fast-growing AI-powered Security Operations (SOC) vendor that is transforming the way organisations detect, investigate, and respond to cyber threats
.Following a period of significant growth, our client is looking to appoint an experienced Technical Account Manager to join their customer-facing team. This is a fully remote opportunity, open to candidates based anywhere in the U
K.This role is ideal for someone who combines strong customer engagement skills with a deep technical understanding of cybersecurity and security operations. You will act as a trusted advisor to enterprise customers, helping them maximise the value of an innovative AI-driven security platfo
rm.The Opportu
nityAs a Technical Account Manager, you will own strategic customer relationships post-sale, ensuring customers successfully adopt, optimise, and expand their use of the platf
orm.Working closely with Security Operations teams, CISOs, Security Engineers, and technical stakeholders, you’ll provide technical guidance, drive customer success, and serve as the voice of the customer interna
lly.Key Responsibil
- itiesManage and develop relationships with a portfolio of enterprise cust
- omersAct as the primary technical point of contact for assigned acc
- ountsLead technical onboarding, adoption, and optimisation initia
- tivesConduct regular business and technical review mee
- tingsProvide best-practice guidance around SOC operations, threat detection, and security work
- flowsWork closely with Product, Engineering, Support, and Sales teams to resolve issues and influence product develo
- pmentIdentify opportunities to increase platform adoption and support account g
- rowthDrive customer retention, satisfaction, and long-term su
ccessWhat We’re Looki
- ng ForPrevious experience in a Technical Account Manager, Security Consultant, Solutions Architect, Security Engineer, Customer Success Engineer, or simila
- r roleStrong technical cybersecurity background gained within a vendor, MSSP, consultancy, or enterprise security envir
- onmentExperience working with SOC teams and security operations techno
- logiesKnowledge of one or more of the foll
- owin
- g:S
- IEMX
- DRS
- OARMDRThreat Detection & Re
- sponseDetection Engin
- eeringIncident Re
- sponseAbility to engage confidently with both technical and executive stakeh
- oldersStrong troubleshooting, analytical, and problem-solving
- skillsExcellent communication and relationship-building abi
litiesDe
- sirableExperience working for a cybersecurity vendor or high-growth security s
- tart-upExposure to AI-driven security techn
- ologiesCloud security knowledge across AWS, Azure,
- or GCPRelevant certifications such as CISSP, GIAC, GSEC, Security+, Azure Security, or AWS S
ecurity
- PackageUp to £150,000 bas
- e salaryPerformance-bas
- ed bonusComprehensive benefits
- packageFully remote working anywhere i
- n the UKOpportunity to join one of the most exciting AI security vendors in th
- e marketSignificant career growth as the company scales
globally…