General Manager- Commercial Operations Leckford

Responsibilities

• Set clear intent, direction, and operating standards for departments (farming, food processing, retail, leisure) to achieve the business plan and financial performance.
• Ensure exemplary external and internal audit and health and safety performance to drive customer and commercial outcomes.
• Own business processes and policy frameworks, leading continuous improvement to deliver lean, simple and fast operations.
• Ensure effective, planned, timely delivery for investment projects within budgeted spend.
• Translate strategy into an annual business plan, set clear financial targets, and drive performance through KPIs.
• Hold operational managers accountable for optimising delivery of their department performance, contributing to the enterprise and partners.
• Own commercial relationships with partner teams, proactively managing supply relationships and commercial terms.
• Empower and support teams to make informed decisions; set conditions for high‑performing teams through inclusivity and collaboration.
• Ensure sufficient capability and resources to support delivery, including training and development of partners.
• Build internal and external networks to stay abreast of key technology, customer requirements, market conditions, and trends to evolve propositions.

Qualifications

• Experienced leader with significant technical and operational expertise in at least one of farming, food processing, retail or leisure industries.
• Technically minded, customer‑focused and data‑insight driven with strong commercial and operational acumen.
• Experience supporting teams to embrace change, creating and developing high‑performing teams; able to attract, lead, motivate and develop top talent.
• Credibility and impact within teams and at stakeholder level; able to gain trust through strong technical judgement, communication and stakeholder management.
• Deep understanding of and commitment to partnership values; passion for doing best for the business and acting as a role model.
• Full UK driving licence.

Desirable Skills / Experience

• Track record of improving team capability to deliver efficient operational outcomes across multiple diverse departments and locations.
• Lean / Six Sigma training.
• Previous land‑based or food sector employment.

Compensation and Contract

Expected salary up to £100,000, depending on experience.

Permanent contract.

Benefits

• Leisure learning: claim up to £200 toward tutor courses.
• Partner discounts: 25% off at John Lewis, 20% at Waitrose.
• Clubs & societies: arts & crafts, fishing, skiing, running and more.
• Holiday & leave: generous provisions based on role and working hours.
• Pension & life assurance: comprehensive scheme.

Employee Networks and Inclusion

• BAME Network – supports Black, Asian, and Minority Ethnic partners.
• Faith & Belief – encourages awareness of all faiths and beliefs.
• Gender Equality – promotes gender equality and empowerment.
• Intergenerational / Linkages – build awareness of intergenerational workforce benefits.
• Pride – supports LGBTQ+ community and allies.
• Working Parents – provides support for parents in the workplace.
• Carers Network – support for partners who are carers.
• Ability Champion – promotes disability inclusion.

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