**Job Identification:** 208385
**Job Category:** Food and Beverage
**Job Schedule:** Part time
**Salary** u00a314.26 per hour + Service Charge
**Exceptional Hospitality Starts with You**
Picture yourself brightening someoneu2019s day. When you join our Hotels team, thatu2019s exactly what youu2019ll do every time you come to work! As a **Food & Beverage Super Host** , youu2019re not just helping prepare for dining and event service u2013 youu2019re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
**Role Overview**
The Food and Beverage Super Host is the face, flair and friendly mischief-maker of our Food and Beverage scene. Stationed front and center in the hotel lobby.
This is a sales-driven, high-energy host role where confidence, charm and commercial instinct collide. You bring the buzz, spark curiosity, and effortlessly convert hellos into dinners, drinks and wow moments.
If you thrive on human connection, love food and drink culture, and can sell an experience without sounding like youu2019re selling, this oneu2019s for you.
**Key Responsibilities**
**Guest Engagement and Hosting**
Own the lobby like itu2019s your stage. Warm, confident, approachable and impossible to ignore
Strike up conversations that feel natural, fun and genuine (no scripts, no cringe)
Build instant rapport with guests from all walks of life
Create irresistible intrigue around Tyburn Kitchen and Bow Bar
Become the gou2011to person for insider tips, recommendations and u201cdonu2019t-missu201d moments.
**Sales, Spark & Subtle Persuasion**
Confidently sell the experience – menus, vibes, cocktails, specials, the whole tasty package
Drive walk-ins, encourage bookings and keep the covers rolling
Read guests quickly and tailor your pitch like a pro
Support occupancy, covers and spend per head through charm, timing and great conversation
**Brand Personality & Presence**
Be a walking, talking ambassador for our restaurant and bar
Look sharp, stylish and on-brand
Bring energy, warmth and personality that reflects the soul of our venues
Stay on top of menus, cocktails, events, promos and what’s hot right now
**Dream-Team Collaboration**
Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity
Share guest insights, preferences and feedback with Food & Drink and Culinary teams
Smoothly manage expectations and support service recovery when needed
Be adaptable, solution-focused and always guest-first
**Key Responsibilities**
**Guest Engagement and Hosting**
Own the lobby like itu2019s your stage. Warm, confident, approachable and impossible to ignore
Strike up conversations that feel natural, fun and genuine (no scripts, no cringe)
Build instant rapport with guests from all walks of life
Create irresistible intrigue around Tyburn Kitchen and Bow Bar
Become the gou2011to person for insider tips, recommendations and u201cdonu2019t-missu201d moments.
**Sales, Spark & Subtle Persuasion**
Confidently sell the experience – menus, vibes, cocktails, specials, the whole tasty package
Drive walk-ins, encourage bookings and keep the covers rolling
Read guests quickly and tailor your pitch like a pro
Support occupancy, covers and spend per head through charm, timing and great conversation
**Brand Personality & Presence**
Be a walking, talking ambassador for our restaurant and bar
Look sharp, stylish and on-brand
Bring energy, warmth and personality that reflects the soul of our venues
Stay on top of menus, cocktails, events, promos and what’s hot right now
**Dream-Team Collaboration**
Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity
Share guest insights, preferences and feedback with Food & Drink and Culinary teams
Smoothly manage expectations and support service recovery when needed
Be adaptable, solution-focused and always guest-first
**Skills and Experience**
**Essential**
Experience in hospitality, sales or guest-facing roles
A natural ability to engage, influence and connect with people
Confident, polished communicator with great verbal skills
Comfortable approaching guests proactively (you love it, actually)
Genuine passion for food, drink and hospitality culture
**Desirable**
Upselling or sales experience in hospitality or retail
Solid knowledge of food, wine, cocktails and bar culture
Experience in luxury, lifestyle or high-energy environment
**The Kind of Person You Are**
Confident, charismatic and socially switched-on
Naturally engaging with a cheeky, playful edge that still feels professional
A touch of flair or flamboyance u2014 extra points if you light up a room
Polished, stylish and visually on point
Resilient, adaptable and thrives in a fast-paced environment
Warm, positive and always solution-focused
**What Success Looks Like**
Increased walk-in traffic and covers at Tyburn Kitchen and Bow Bar
Guests raving about their lobby experience and F&D recommendations
Strong relationships with Front Office and F&D teams
A buzzing, welcoming lobby that makes guests want to stay, dine, drink u2014 and come back for more
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How Weu2019ll Help You Thrive**
At Hilton, the hospitality weu2019re known for doesnu2019t end with our guests. We proudly invest in our Team Membersu2019 wellbeing, supporting you through all of lifeu2019s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
_*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/us/en/blog) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….