Quality, Improvement & Workforce Lead

Company: Essex County Counci
Apply for the Quality, Improvement & Workforce Lead
Location: Chelmsford
Job Description:

Quality, Improvement & Workforce Lead (ACL Essex)

Permanent, Full Time

£49,435 to £58,158 per annum

Location: Essex

Working Style: Fixed-base worker (allowing home-working and on-site attendance 2‑3 days per week)

Closing Date: 4th June 2026

Overview

The Quality, Improvement and Workforce Lead ensures that ACL Essex meets and exceeds quality standards, drives continuous improvement and develops and maintains a skilled, motivated workforce. The role manages quality assurance processes, self‑assessment and improvement planning, and oversees workforce development policies that build teaching excellence and compliance with statutory and funding requirements.

Responsibilities

  • Manage the development and delivery of the quality assurance policy so that Adult Community Learning provision meets the expectations set out in the Education Inspection Framework and other relevant standards.
  • Oversee self‑assessment and improvement planning processes, including the annual Self‑Assessment Report and maintaining an up‑to‑date Quality Improvement Plan, ensuring actions are evidence‑based and monitored for impact.
  • Manage internal quality processes, observation of teaching and learning, and moderation activities to maintain consistency and compliance across all curriculum areas.
  • Lead workforce development planning and implementation, including professional development programmes, teaching qualifications and continuous improvement initiatives for staff that continually build a skilled and motivated workforce that meets service quality standards.
  • Collaborate with safeguarding, sector and performance leads to ensure that quality and workforce strategies align with learner needs, funding requirements and council priorities.
  • Use Management Information Systems and learner voice data to monitor performance, identify risks and inform improvement actions.
  • Ensure compliance with statutory requirements, funding rules and external audit standards, and contribute to strategic planning and risk management.
  • Promote digital innovation and inclusive practice in teaching, learning and workforce development to improve learner outcomes and staff capability.

Knowledge, Skills and Experience

  • Educated to RQF Level 6 (or equivalent by experience) in a relevant field such as education management or quality assurance, with evidence of continuing professional development.
  • Strong understanding of quality assurance frameworks, including the Education Inspection Framework, and experience of leading self‑assessment and improvement planning in Further Education or adult learning contexts.
  • Proven experience in workforce development, including planning and delivering professional development programmes and supporting teaching excellence.
  • Knowledge of funding and regulatory frameworks relevant to Adult Community Learning, including guidance from the Department for Education.
  • Excellent leadership, communication and stakeholder engagement skills, with the ability to influence decisions and collaborate across functions.
  • Commitment to inclusion, digital innovation and continuous improvement, with the ability to interpret complex data and translate insight into actionable plans.

Additional Information

Because the role involves travel and on‑site visits, a driving licence and access to a vehicle, or the ability to meet the mobility requirements through alternative means, are required.

Employees will receive benefits such as support for unpaid carers and flexible working arrangements.

EEO Statement

We are committed to interview all disabled applicants and veterans, complying with applicable equality legislation. We are also a Disability Confident Leader and welcome reasonable adjustments to facilitate participation.

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Posted: June 3rd, 2026