Job Title: Assistant Back of House Manager
Do you have the skills to fill this role Read the complete details below, and make your application today.Department: Back of House, F&BInspired and Supported by: Back of House ManagerYour purpose will be:As Assistant Back of House Manager, you will support the smooth and efficient running of all Kitchen and Back of House operations, ensuring the highest standards of cleanliness, organisation, and compliance are consistently delivered.You will be accountable for:Supporting the implementation and maintenance of BOH standards and ensuring all relevant documentation is correctly applied during shiftsAssisting in the control and monitoring of chemical usage, ensuring safe handling, correct storage, and staff training in line with COSHH requirementsMaintaining full compliance with Health & Safety regulations and hotel policies, including COSHH and HACCP standardsSupporting the care and protection of all BOH furniture, fixtures, and equipmentAssisting in the upkeep, maintenance, and cleanliness of all kitchen and BOH areas and equipmentEnsuring all BOH areas are maintained in a clean, safe, and hygienic condition in line with statutory and hotel standardsYour key responsibilities & contribution will be:Support the supervision and coordination of BOH colleagues across stewarding operations, stepping in to lead shifts when requiredAssist in delivering departmental goals set by the Back of House Manager, ensuring operational efficiency and consistencySupport ordering, stock control, and proper allocation of supplies, uniforms, tools, and equipmentReview group resumes and BEOs to ensure all BOH requirements are delivered accurately and on timeInspect BOH areas, equipment, and supplies to ensure standards are consistently metSupport training delivery for stewarding colleagues, particularly in sanitation, hygiene, and safe equipment useAssist with the organisation and setup of kitchen stations to ensure smooth daily operationsMonitor cleanliness, hygiene, and presentation standards across all BOH areasSupport scheduling, productivity monitoring, and day-to-day workforce coordinationAssist in maintaining HACCP records, pest control documentation, and all compliance logsParticipate in development discussions and on-the-job training with team membersSupport waste management processes, ensuring correct segregation and minimisation of waste and waste streams contaminationAssist in maintaining silverware, china, glassware, and other service equipment standardsSupport stock takes, purchase order preparation, and inventory managementEnsure adherence to grievance and disciplinary procedures when requiredMaintain clear and effective communication with all departments and external suppliersResponsible for weekly team rostering and labour scheduling, including the effective use and management of HR SystemComplete daily operational reporting and shift updates through Avero, ensuring accurate and timely communication of departmental activitiesOversee and ensure completion of daily fridge cleaning checks through Kelsius, maintaining full compliance with food safety and HACCP standardsSupport the ongoing management, coaching, and development of BOH Supervisors, including performance management and individual development planningSupport CES (Colleague Engagement Survey) initiatives through regular engagement with Savoyce and the organisation of quarterly team engagement activities and outingsQualifications What you will need to do in this role? xwzovoh 3+ years experience: Previous supervisory experience within stewarding or BOH operations in a luxury environmentStrong understanding of 5-star service standards and BOH operationsGood communication skills with the ability to support and guide colleagues effectivelyCalm, practical, and solutions-focused approach under pressureAbility to work in a fast-paced, changing environmentStrong teamwork and collaboration skillsWillingness to work rotating shifts, including weekends and public holidaysGood level of spoken and written EnglishBasic computer literacy and familiarity with operational reporting systemIndustry-related certifications (HACCP, Health & Safety, COSHH training, etc.)Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.Additional Information Whats in it for you?Competitive salary and additional service chargeLife insurance and pension31 days of holiday (including public holidays)Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay for two at The Savoy after successful probationColleague restaurant, gym, interfaith prayer room and wellness roomLaundry servicesCashback for wellbeing/healthcare expenses; HSF & PerkboxEmployee assistance programVirgin Active and The Gym Group membership discountsCycle-to-work schemeSeason ticket loan for commutingAnnual optician reimbursements of £100Local discounts for F&B and retail…