Transport Operations Clerk – Booker Distribution
Location: Fareham, Hampshire, PO15 5UBShift Hours: 37.5 hrs per week (Any 5 from 7)Salary: Competitive
Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on whats required on the day so being flexible is an important skill to have.
Whether its giving drivers their paperwork, supporting with route departures, gathering Tachograph reports, debriefing drivers or generally being supportive with any challenges that arise, youll be an essential part of the Transport Operations Team.
The Hours for this role are varied on a 5 Week rotating rota Below
Week 1 – Monday – Friday 6am-2pm
Week 2 – Monday – Friday 2pm-10pm
Wk 3 – Sunday-Thursday 2pm-10pm
Wk 4 – Sun,Wed,Thur,Fri,Sat
Wk 5 – Sun, Mon,Tue,Thur,Sat
Key Responsibilities:
- Process and maintain accurate transport documentation, including delivery notes, manifests, and proof of delivery (PODs)
- Liaise with drivers, warehouse teams, and customers to ensure timely and efficient deliveries
- Support transport planning by assisting with route scheduling and vehicle allocations
- Monitor and track deliveries, resolving any issues or delays promptly
- Ensure all records are updated accurately within transport and warehouse management systems
- Check driver compliance with relevant transport regulations (e.g. driver hours and tachograph requirements)
- Handle queries and provide a high level of customer service to both internal and external stakeholders
- Support general administrative duties within the transport office
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Attention to detail, ensuring accurate processing of transport paperwork
- Good communication skills for liaising with drivers, warehouse staff, and customers
- Ability to work under pressure and meet strict deadlines
- Problem-solving skills to handle delivery or scheduling issues efficiently
- Competent in Microsoft Office (especially Excel, Outlook, and Word)
- Accurate data entry and record-keeping
Personal Attributes
- Reliable and punctual
- Flexible approach to shift patterns
- Proactive and willing to support wider operations
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