AI Operations Leader — Fintech Scale-Up

IG India is seeking a Head of AI Operations to lead the transformation of client servicing through AI-powered automation. This pivotal role will oversee a dedicated team, drive impactful improvements in digital client interactions, and work closely with technology, data and engineering teams.

Ideal candidates will have robust experience in AI delivery, a track record in conversational AI tools, and substantial stakeholder leadership skills. This position offers a full-time, permanent role within a hybrid working environment.

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