Chief Customer Experience & Housing Services

CHS Group is seeking an accomplished Executive Director, Customer Services in Cambridge to lead housing management and enhance our customer services. The successful candidate will have a strong track record in the sector, focusing on improving customer satisfaction and delivering high-quality services.

You will oversee complaints handling, lead a small development team, and help implement our new Corporate Plan while fostering a customer-focused culture. Applications are due by 5pm on Sunday, 14th June 2026.

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