EMEA Director of Customer Experience & Operations

IPC International is searching for a Director of Customer Operations and Engagement for the EMEA region, based in High Wycombe. This role entails delivering operational excellence while engaging Franchisees and managing complex stakeholder relationships. The ideal candidate will have substantial experience in operations and customer engagement, with a data-driven approach to decision-making.

The position offers hybrid working, flexible hours, and a comprehensive benefits package including enhanced pensions and healthcare. Join us to play a key role in driving continuous improvement and exceptional outcomes within our organization.

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