Company: Essex County Council
Location: Chelmsford
Job Description:
Essex County Council is seeking a Customer Operational Intelligence Lead to support high-quality business intelligence across Customer Services. This role involves gathering, preparing, and analyzing data to enhance customer experience and improve service performance.
The ideal candidate will be detail-oriented, experienced in data analysis, and competent in using Microsoft Office, especially Excel and Power BI. This position is available on a secondment or fixed-term contract basis.
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Posted: June 3rd, 2026