Senior 2nd Line IT Support Engineer

A leading IT solutions provider in London is seeking a 2nd Line Support Engineer to provide technical support for complex tickets. The role involves managing customer interactions, collaborating with the team to troubleshoot problems, and supporting junior staff. Candidates should have relevant Microsoft certifications and experience within an ITIL framework. This position is office-based in Holborn, offering a competitive salary with performance bonuses and development opportunities.#J-18808-Ljbffr…