Lead Customer Success—AI Adoption & Growth Equity

Jack & Jill is seeking a Lead Customer Success Manager to build the Customer Success function from scratch at their PropTech AI startup in London. This role offers the opportunity to lead the transition to AI-driven operations and significantly impact the team’s future.

The ideal candidate will possess strong customer success leadership skills, a proven ability to craft CS functions, and experience in managing technical implementations. A commitment to change management in traditional industries is essential.

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