SMCR Specialist ( FTC )

The role provides Compliance support for Senior Managers & NEDs in key Functions, Certification, Conduct Rules, Fitness and Propriety, including regulatory applications, regulatory references and Responsibilities Maps.

Key Responsibilities

• Provide advice on Certification, including process, assessment, requirements and categorisation.
• Support ongoing and ad‑hoc reviews of the Certification population and framework.
• Support SMF/NED/CERT on SMCR or STAR system matters.
• Prepare evidence of fitness and propriety for regulatory applications in collaboration with HRBP and business managers.
• Review supporting documents (competency maps, induction/development plans) and provide feedback.
• Brief new SMF on SMCR roles and responsibilities and duties required for SMF application.
• Maintain and update Responsibilities maps (MRMs) for all UK regulated entities, liaising with Company Secretariat and stakeholders.
• Provide ad‑hoc SMCR training and support conduct rules training, including CBT Policy governance and risk processes.
• Administer maintenance of the SMCR team desk procedures and guidance materials.
• Coordinate monthly SMCR Governance Forum packs and minutes.
• Work with Employee Relations to record and submit conduct breaches within FCA timetables.
• Maintain a tracker of all regulatory applications underway, in‑flight and future requirements.
• Identify system issues, liaise with the SMCR system provider team to resolve tickets, and monitor system performance metrics.
• Act as SMCR system superuser, manage relationships with other systems (e.g. HR) and provide cross‑function support on all SMCR team work.

Knowledge Statements

• In‑depth knowledge of SMCR and its requirements, and ability to research and provide advice on technical points across the PRA and FCA rulebooks.
• Strong presentation skills, including the creation of professional PowerPoint content.
• Knowledge of MI/Reporting and ability to produce clear reports.
• In‑depth knowledge of regulatory application processes, including systems, forms and evidence expectations.

Experience Statements

• Previous exposure to regulation, risk and controls or a governance role.
• Experience applying regulation to people processes (on‑the‑job or through qualifications).
• Experience with HR systems or SMCR compliance systems is useful.
• Experience with MI/Reporting is desirable.
• Background in HR, governance or compliance.

Benefits

• 18% pension scheme (13% employer contribution, 5% employee contribution).
• Share Save and Share Incentive Plan.
• 38 days annual leave (including bank holidays), with the option to purchase up to 5 additional days.
• Time Off When You Need It policy for work–life flexibility.
• Inspiring Families policy: paid parental leave covering maternity, adoption, surrogacy and paternity.
• Health & Protection cover, including Private Healthcare, Critical Illness cover and Life Assurance with family options.

Equal Opportunities

M&G is a Disability Confident Leader and welcomes applicants with disabilities or neuro‑divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please contact careers@mandg.com.

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