Repairs Planner

MMP Consultancy is looking to recruit a Repairs Planner on a Temporary Basis in North West London. Umbrella Rate: £19.85 Per Hour.

The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.

Main Responsibilities

• Manage Operatives diaries.
• Plan repair works for pre‑ and post‑inspection, reactive and emergency repairs.
• Prioritise emergency works.
• Book appointments and allocate works to available operatives, and follow works from start through to completion.
• Ensure all relevant data is updated on a timely basis.
• Liaise with tenants and operatives to arrange repairs.
• Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work.
• Take part in meetings, supervision, training as requested by the manager.

Experience Required

• Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity.
• Excellent communicator, with strong organisational skills.
• GCSEs at Grade C or above, including Mathematics and English.
• Proficient IT skills, including use of Microsoft Excel and Word.
• Proven background in a customer service focused environment.
• Experience of using database systems (Connect / Northgate / DRS).
• Construction related knowledge.

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