Customer Support Operations Lead – Scale & Own the Experience

Referment is seeking a Customer Support Manager to join an innovative HRTech / InsurTech startup located in London. This role involves managing support operations and focusing on high-volume ticket management with a strategy towards operational excellence.

The ideal candidate will have proven experience in customer support, particularly in high-growth environments, and will be responsible for building effective workflows and enhancing customer experience. Apply now to be part of this rapidly scaling team.

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