Overview
Service Desk / Maintenance Coordinator – Southend
Full-time | Office based – Permanent | Growing Property Company
£26,500 upwards depending on experience.
The Role
As a Coordinator, you will be shown how to act as the first point of contact for customers, handling day-to-day maintenance requirements with professionalism and care. You’ll be responsible for ensuring smooth communication between clients, trades and subcontractors, while keeping everything organised and on track.
Key Responsibilities
- Communicating with clients
- Coordinating diaries, planning repairs and services
- Liaising with subcontractors to arrange works
- Handling inbound telephone enquiries in a professional manner
- Logging calls and updating information on the database system
- Keeping clients updated throughout the process
About You
- Previous experience in a helpdesk, service desk, or telephone-based customer service role is ideal
- Experience of dealing with customers over the phone
- Administration skills and computer literacy
- Confident relationship builder with excellent communication skills
- Professional telephone manner
- Own transport required due to the office location or on the 23A Southend bus route
Working Pattern
Full-time role, office based. Includes one Saturday per month (1–3pm), with a Friday afternoon off when this is worked.
Apply or Enquiries
To apply, please contact Claire on 01268 971950 / 07930 381354 or email your CV to claire.murrell@adore-recruitment.co.uk. Please do not apply through messenger.
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