Company: Freshworks
Location: London
Job Description:
Freshworks is seeking a Principal Customer Success Manager to join our team in London. This role requires extensive Customer Success experience, where you will be the primary contact for customer account management and relationship building.
You will work closely with mid-market and enterprise customers, assisting them in maximizing their use of the Freshworks platform. This position emphasizes strategic planning, customer advocacy, and intensive collaboration across teams.
The ideal candidate will have at least 7 years of related experience and a passion for delivering exceptional customer service.
#J-18808-Ljbffr…
Posted: June 3rd, 2026