Hybrid Customer Success Manager – Drive Adoption, Retention

Company: Mimecast
Apply for the Hybrid Customer Success Manager – Drive Adoption, Retention
Location: London
Job Description:

Mimecast is looking for a highly driven Customer Success Manager to build strong relationships and advocate for their customers. The role involves creating success plans, collaborating with various teams, and mitigating churn risks.

The ideal candidate will have 3-5 years of customer success experience in SaaS, with strong communication skills and business acumen. The position offers a competitive salary ranging from £44,000 to £66,000, plus benefits, in a hybrid work environment.

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Posted: June 3rd, 2026