Quality Lead – Compliance & Assurance (Education & Training)
Location: Hybrid/Remote. Office attendance is required on Tuesdays and Thursdays in Coventry, with additional travel to delivery sites as required.
Salary: £37,500 – £40,000.
Hours of Work: Monday to Friday, 9:00 am – 5:00 pm. Occasionally an earlier finish on Fridays, dependent on workload and business activity.
About the Opportunity
My Client is looking to appoint a Quality Lead – Compliance & Assurance to support and improve its Education and Training provision. The position is newly refined after restructuring a broader role and is expected to start by the end of June or early July, depending on notice period.
The Role
The role focuses on keeping and enhancing quality standards, compliance processes and internal assurance across the organisation’s education provision. It is hands‑on and execution‑based, requiring close collaboration with internal teams and active contribution to systems, processes and standards development.
Position Suitability
- An operational background within education or training
- Previous experience as an Assessor or Tutor
- A blend of operational and quality/compliance exposure
- Strong stakeholder engagement skills
- A proactive, solutions‑focused mindset
Key Responsibilities
- Support and maintain Quality Assurance and Compliance Standards across the business
- Attend and support external quality visits
- Provide guidance and support internally to Tutors and delivery teams
- Ensure processes and documentation remain compliant and fit for purpose
- Support ongoing implementation and embedding of newly introduced systems and processes
- Collaborate with internal departments and external partners
- Lead and support a small team of direct employees and freelancers
- Drive continuous improvement initiatives across the quality function
Team Structure
The successful candidate will manage and support a small, experienced team comprising permanent staff and freelancers.
Key Challenges & Focus Areas
- Change management
- Supporting implementation and adoption of new systems
- Gaining staff engagement and buy‑in
- Embedding processes and consistency across the function
- Supporting the wider business through ongoing operational improvements
Ideal Candidate Profile
- Solution‑focused and proactive
- Hands‑on and operationally minded
- Firm but fair in approach
- Personable and collaborative
- A confident communicator at all levels
- Comfortable working cross‑functionally and with external partners
- Brings personality, character, and positive energy to the team
Knowledge or exposure to Ofsted would be beneficial. Candidates who have previously operated as an Ofsted Nominee, or who are open to developing into a Nominee position over the next 12‑24 months, would be highly attractive.
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