Section 20 Project Officer

Overview

An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes.

Responsibilities

• Manage the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record‑keeping across major works projects.
• Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act and act as the main point of contact for leaseholders regarding major works, costs and processes.
• Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information.
• Prepare accurate, clear and legally compliant consultation documentation.
• Manage and respond to leaseholder observations, queries and formal representations.
• Maintain detailed and auditable records to mitigate risk and support tribunal defence.
• Support resident engagement through meetings, drop‑ins and written communications.

Qualifications

• Proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment.
• Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985.
• Experience working on major works or planned maintenance programmes.
• Ability to interpret and communicate technical and financial information clearly.
• Excellent written communication skills, including formal notices and correspondence.
• Strong organisational skills with high attention to detail and stakeholder management.

Contract Details

Work Hours: Full Time.

Length of Contract: 6 Month Contract.

Rate: £24.87 per hour LTD company rate. PAYE equivalent £21.20 per hour, inclusive of holiday.

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