CX Strategy Lead — Insights, Automation & Seamless Support

Company: SURI
Apply for the CX Strategy Lead — Insights, Automation & Seamless Support
Location: London
Job Description:

SURI is looking for a Customer Experience Lead in Greater London to drive customer initiatives and enhance overall user satisfaction. This hands-on role involves leading projects, managing customer insights, and collaborating cross-functionally. At SURI, you will play a key role in shaping the future of oral care while enjoying benefits like flexible working hours and personal development budgets.

The ideal candidate will have a strong customer experience background, exceptional communication skills, and a proactive mindset, championing the voice of the customer in all initiatives.

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Posted: June 3rd, 2026